Privacy Policy

1. Information We Collect

When you visit Zener Shop, calculate solar system specs, or place an order, we collect information necessary to process your request:

• Contact details: Name, phone number, shipping address, and email when using our contact forms, placing orders, or using the Solar Calculator WhatsApp export.
• Technical Sizing Details: Information on appliances, required backup hours, and daily load profiles entered into our sizing calculator.
• Browser/Session Data: Cookies and local storage tokens used to maintain your shopping cart, wishlists, and display preferences.

2. How We Secure Your Data

Security is our highest priority. We use secure socket layer (SSL) certificates, end-to-end tokenized payment systems (bKash, Nagad, Credit Cards), and secure sandbox variables. We never store credit card or mobile banking PINs on our servers.

3. Sharing Information

We do not sell, rent, or trade customer information with third parties. Your delivery details (address and phone number) are shared strictly with insured courier partners (such as Steadfast, Pathao, or SA Paribahan) to fulfill deliveries across Bangladesh.

4. Your Consent

By using our website, computing your load in our solar calculator, or purchasing items, you consent to our privacy terms. For any questions regarding your archived messages or data deletion, please contact us at zenerbd@gmail.com.